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                                      Cancellation & Refund Policy

 

Last updated on 23-02-2026

LAKHSMAN WELLNESS PRIVATE LIMITED believes in helping its customers as far as possible and has therefore a flexible cancellation and refund policy for digital products and services.

1. Cancellation Policy

Cancellations will be considered only if the request is made before the product is accessed, downloaded, or activated.

Once a digital product (such as software, course, or downloadable content) has been accessed, delivered, or activated, cancellation requests will not be entertained.

For subscription-based services, users may cancel before the next billing cycle to avoid future charges. Cancellation will not affect the current active subscription period.

2. Refund Policy

Due to the nature of digital products, all sales are generally final and non-refundable once access has been granted.

However, refunds may be considered under the following conditions:

Duplicate payment or accidental transaction

Technical issues preventing access to the product, which are not resolved within a reasonable time

Incorrect product delivered (if applicable)

3. Defective or Non-Functional Services

If you experience issues such as:

Inability to access the software/service

Major bugs or technical defects
Please report the issue to our Customer Support Team within 24 hours of purchase.

Our team will investigate the issue, and if it is verified and cannot be resolved, a refund or alternative solution may be provided.

4. Subscription Services

Subscriptions (monthly/annual) can be canceled anytime.

No refunds will be provided for the unused portion of an active subscription period, unless required by law or under exceptional circumstances.

Users are responsible for canceling subscriptions before renewal to avoid automatic billing.

5. Processing of Refunds

If a refund is approved by LAKHSMAN WELLNESS PRIVATE LIMITED, it will be processed within 1–2 business days.

The amount will be credited to the original payment method within a reasonable timeframe depending on the payment provider.

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